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DevOps Support Engineer

CloudifyOps

Experience:

1 to 5 yrs

Mandate skills:

  • Cloud – Azure services – Azure Kubernetes Service, Azure Container Service, Azure Monitor, Azure DevOps, Azure Managed DB Services, Azure
  • Tools: Ansible / Puppet / Chef / Terraform / PowerShell Shell/Groovy scripting
  • Docker and Kubernetes
  • Monitoring tools – DataDog, Prometheus and ELK Stack
  • Experience/knowledge in administering application servers, web servers, and databases.
    (Nginx, Postgres, MySQL)
  • Establishing and enhancing CI/CD pipelines using tools like Jenkins and ADO
  • EC2, RDS, S3, Python Basic Scripting

Skills:

  • Extensive experience in architecting solutions using Azure services – Azure Kubernetes Service, Azure Container Service, Azure Monitor, Azure DevOps, Azure Managed DB Services, Azure Networking.
  • Experience managing a 24/7 SaaS with amazing uptime.
  • Programming experience in at least one modern programming
  • Deep understanding of configuration management, automation, and infrastructure-as-code tools (tools like Ansible / Puppet / Chef / Terraform /PowerShell)
  • Good knowledge of at least one operating system: Linux, Unix, Solaris, Ubuntu, Windows. Preference is any LINUX flavored operating system (eg: Ubuntu or Red Hat).
  • Good understanding of networking: TCP/IP, IP addresses, HTTP, DNS, VPN. Especially cloud networking.
  • Experience in working with Shell/Groovy scripting.
  • Deep understanding of container technology (Docker) and Container orchestration technology (Kubernetes).
  • Experienced in setting up performance engineering and monitoring tools such as DataDog, Prometheus and ELK Stack.
  • Experience/knowledge in administering application servers, web servers, and databases. (Nginx, Postgres, MySQL)
  • Perform performance analysis, proactive troubleshooting, continual improvement and capacity planning for production, virtualized environment
  • Experienced in Establishing and enhancing CI/CD pipelines using tools like Jenkins and ADO.
  • Experienced in Incident management process
  • AWS transfer family, EFS, SFTP, Multi Tenant Databases

Job Responsibilities

  • To manage a 24/7 SaaS with amazing uptime.
  • Programming experience in at least one modern programming language (for example, Node, or Go)
  • To manage Containers; Docker, Kubernetes, etc.
  • Work on configuration management, automation, and infrastructure-as-code tools (for example, Ansible, Terraform, Salt, or Puppet)
  • Support services through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
  • Working on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups etc.
  • Serve as a primary point responsible for the overall health, performance, and capacity of the deployed services.
  • Improve system performance, application delivery and efficiency through automation, process refinement, post mortem reviews, and in-depth configuration analysis
  • Ensure successful delivery of application traffic across the cloud infrastructure.
  • Set up logging and monitoring of the services.
  • Identify risks at the early stage and design, modify/implement the solution.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
  • Provide improvements that address network availability, performance, efficiency, and security.
    Troubleshoot environment issues and provide application support.
  • Regular health check of prod and non-prod environments.
  • Collaborate with development teams to surface common pain points, develop solutions, and drive campaigns to evangelize cloud networking best practices
  • Setting up Continuous Integration and Continuous Delivery process (CI, CD)
  • Bring in Continuous Improvements
  • Improve security and performance of infrastructure by working with other teams
  • Mentor and guide team members on best practices, and recommended methods
  • Build and Release documentation.

All fields are mandatory unless stated optional

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