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Managed Services Operations

The ‘Managed Services’ is a phrase that has been around in the IT industry for a while now. If you are one in such domain or running a business then you might have come across these terms in the past:

  • Managed Services
  • Managed IT Solutions
  • Managed Service Provider

But what is the fuss all about? Well, managed IT Services, when deployed from a trusted source provides you the single point of service, lowered costs along with optimised productivity. It has become even more important for you to incorporate the Managed IT Services as its more likely that you will need them in the near future.

The managed IT service takes into account 360-degree responsibility of the entire IT operations of the organizations which include 24/7 monitoring along with on-demand IT support and problem resolution. The differentiating factor between Managed IT Services and traditional IT services is that managed IT service providers assume the responsibility of providing the services to its clients through strategic IT decisions and provide proactive services and keep the clients well informed. The managed IT services has become one of the essential operating expenses in order to maintain the core functionality, rather than being an additional expenditure.

Cloud Computing has permitted managed IT services to expand beyond the regions and borders that would constrain the break/fix of IT through the adoption of services like Software as a Service (SaaS), Platform as a Service (PaaS) along with Infrastructure as a service (IaaS). These capabilities let’s the IT services to scale at a rate higher and faster than any in-house IT operation.

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If you are a businessman or an IT pro, managed IT services can make your job easier. If this is effectively executed then a managed Service is like gaining the capability of an IT department with the well-trained and seasoned professionals to deliver focussed operations to your application users. Managed Service is designed that helps you handle the daily operations of your application thus letting your team focus on your business’s core competencies. 


Why care about Managed Services Operations?

For organisations which are expanding and well-established there’s always a need to complete effectively in the market. However it’s not easy for smaller businesses to maintain a large IT resource on premise in order to keep up with the complex IT environment. Their major source of dependency is on functional IT infrastructure that runs without interruptions and adjusts to their tight budgets. Here’s where MSPs offer security, alerts, patch management and data backup along with a series of options for client devices like servers, desktops, individual applications and much more.

Managed Service is designed that helps you handle the daily operations of your application thus letting your team focus on your business’s core competencies.


Keys to Successfully implement IT Services

There might be several decisions that you might have to take for your organisation while you are trying to shift to this managed IT contract. Here, are few points you must consider: 

  • Complete the total cost of IT, to determine the real cost of IT for your organization.

  • Recognize your potential providers and request an audit of your current systems.

  • Choose on a managed IT service provider and complete the onboarding process with the provider.  


Why are Managed Services Operations important?

Aligns to the outcomes of the organisation

An IT professional works towards minimizing the problems of your organisation as they have their KPIs directly linked to the efficiency of your IT.

IT experts give you peace of mind

A managed IT service provider takes care of your IT while you focus on your business.

Proactive support

Your Managed IT Service provider offers proactive support wherein they identify the problems even before it happens which ensures that your systems are up and your problems down.

Strategic IT planning

Having managed IT services can help you think ahead of time and plan strategically on what you need to expect from an IT department. This leads to proactive support thus ensuring that your IT infrastructure and software are upgraded and updated by minimizing risks such as downtime, viruses, and much more.

Complete outsourced IT

Managed IT Services gives you access to a complete IT department. You just don’t get day-to-day IT support but you also get an IT manager that helps you strategically manage your IT.


Benefits of Managed Services Operations

An in-house team may support your business but outsourcing it can yield you long-term benefits. A managed IT servicer who takes time to understand and works towards achieving goals can be incredibly valuable for you. Here are a few benefits to look into:

High Return On Investment

For almost the same cost as that of a small in-house team, a managed IT service provider provides you with far better resources that can benefit your business. A larger team of professionals can be accessed that will provide you with cutting-edge technology solutions to empower your business. These might also save you from cyber threats.

Increased Productivity

Having an in-house IT professional might be well-qualified and who was hired to develop programs or to train employees. But due to miscellaneous requests from his or her coworkers they might get sidetracked which might cause a loss in productivity. So, outsourcing the managed IT services for your company enables your employees with a dedicated helpline to call as and when they have IT issues.


If you opt for the managed IT services then you and your business can focus on your core offerings. Having the Managed IT Service Provider will ensure that your business adheres to the industry standards and regulations thus saving time and resources.

Now, as you plan towards investing in a new application consider taking into account these advantages of managed service providers like ours to stay at the top of your business needs. We at Cloudify Ops provides you with following Services:

Why do you need Managed Services Operations?

CloudifyOps managed IT services helps proactively manage your IT infrastructure. Letting the numbers speak:

  • Reduces upto ___% cloud costs
  • Up to ___% availability of apps
  • ___% customer satisfaction score.
  • Negligible application issues.

As specialist experts, CloudifyOps can help you:

  1. Build reliability in your application and infrastructure eco-system – identifying bottlenecks and resolving them on a proactive basis.
  2. Manage by Service Level Objectives – Define the thresholds for application & infrastructure availability and working towards building resilience.
  3. Bring in automation – Automate aspects of managing and monitoring infrastructure which reduces restoration time and ensures 99.98% uptime.
  4. Optimize and manage operational costs on your cloud infrastructure, review security & compliance on an on-going basis.

Managed Services Operations Offerings

Site Reliability Engineering

Apply software development skills and mindset to IT operations, with the goal of improving the reliability of high-scale systems.

Application Management

Focus on business optimization and innovation, not just point in time metrics, support, and Service Level Agreements (SLAs)

Cloud Infrastructure Management
Preventing storms in the cloud. Our clients save time and money and rest easier knowing CloudifyOps professionals are always on watch.

24/7 NOC-SOC Support Services

A centralized site where IT engineers can directly assist the efforts of remote monitoring and management

Dashboarding & Reporting

Every business wants to get the right information to the right people to help them make better decisions.

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