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Enhanced Security and Access Management with AWS Web Application Firewall


Our customer simplifies the complexity of benefits administration and delivers a world class benefits and HR experience. The customer’s goal is to delight their users with a simple and beautiful solution that takes the stress out of Benefits and HR tasks. Our customer is consistently ranked #1 by clients.

They launched a little over six years ago with the goal of helping employers efficiently manage their workforce and for employees to better understand and enroll in their health insurance and benefits.


  • Effective protection from known vulnerabilities and threats
  • Identification of and protection against bad bots
  • Behavior analysis based on global and historical data
  • Better security management – session limiting, session length, number of visits, traffic volume 
  • Overloaded servers with way too many requests, causing resources to be constantly locked leading to request timeouts
  • Blocking traffic from single IP address and Behavior monitoring to prevent brute-force attacks


Our team created a Web ACL with rules defined for attach patterns of web traffic. Rule groups were created for reusable collection of rules.

  • In the WAF and shield dashboard, create Web ACLs and associate it with the load balancer of the application, association with CloudFront, API gateway and AppSync is possible
  • Select add resource from associated AWS resource option
  • Select ALB and click next to configure rules
  • Once we set rules, we can set the rule priorities in the next tab
  • Click next and we will see the metrics configuration tab
  • Configure the CloudWatch metrics and click next to be prompted to review WAF details. Click create once reviewed
  • WAF dashboard with metrics as per rules specified is created.
  • Add list of countries from where request origin needs to be blocked
  • Add IPs in the client block list into IP sets and then create a custom rule to block requests originating from those IPs.


  • Intelligent protection – AWS WAF rules propagation and updates took under a minute to inspect any part of the web
  • After creating our set of rules and conditions, we were able to cut requests received at servers by almost 40% in a quick, reliable and cost-effective method using AWS WAF
  • Real-time visibility to web traffic
  • Reduction in blocked traffic from 3-4% to 1%
  • Improved customer confidence
  • Seamless connection to existing infrastructure
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