Our customer is a leading watch manufacturer with large factories to assemble watch components. The factories have multiple machinery operated with the least amount of human intervention. The customer wanted a solution to notify production engineers about machine malfunction or failure.
Inefficient manual checks: The equipment monitoring process involved technicians continuously checking the assembly line machine for issues, which was time-consuming and inefficient.
Service disruption due to machine shut down: In most cases, equipment had to be shut down for unplanned inspection leading to disruption in production cycles. This led to operational inefficiencies when several machines needed inspection. Some equipment, like automatic bar feeders, required more time and effort for inspection if the machine had shut down due to feed failure.
Strategic Solutions:
Key performance indicators:
Replicating the solution for all machines: On seeing our solution’s impact, our customer wanted to implement Amazon Monitron for all machines in the assembly line and warehouse where they have boxing and packing line facilities.
Notifications for quick failure resolution: Technicians responded to the failures faster and quickly restarted the operations on the machines based on alerts received on the mobile phone application.
Informed and efficient decision-making: Technicians collated reports and data from the dashboard built by our team that allowed them to efficiently schedule maintenance activities.
Strategic Outcomes:
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